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Terms & Conditions

TERMS & CONDITIONS:

Personal Information:

Absaaz and Company Pvt.Ltd is the licensed and registered owner of sookmarket or sookmarket.com, which is also referred to as "the site", "website" in this document. All and any information provided to the customer (cumulatively referred to as "you", "user/users", viewer/viewers", "visitor/visitors", "your" ) through the site is provided by the website owner, including all its affiliates and subsidiaries (cumulatively referred to as "we", "us", "our", "sookmarket" or "sookmarket.com") subject to the following terms and conditions, the privacy policy and any other relevant policies, notices and terms and conditions that may be applicable to the entire website or a section or module of the website.

Terms and Conditions:

By visiting the website and continuing to browse it or make purchases on it, you are agreeing to the terms and conditions and to comply with them. Users of the site are bound by the terms and conditions of use, the privacy policy that govern your relationship with Sookmarket or sookmarket.com in terms of how you use the website.

Services overview:

As part of the registration process on the Site, Absaaz and Company may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility:

Services of the Site would be available around the glob. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

License & Site access:

Absaaz and Company grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Absaaz and Company . This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Absaaz and Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of Absaaz and Company and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or Absaaz and Company name or trademarks without the express written consent Absaaz and Company. Any unauthorized use terminates the permission or license granted by Absaaz and Company.

You Agree and Confirm:

Sookmarket and any of the third parties featuring their products on the website do not guarantee or offer warranty as to the appropriateness, accuracy, completeness, performance or relevance of the materials offered or found on the website for a specific purpose. By agreeing to these terms and conditions, you acknowledge any inaccuracies or errors in such materials or information about them and we clearly exclude any liability for nay such errors or inaccuracies to the fullest extent permitted by the law.

Pricing:

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Account & Registration Obligations:

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.

Cancellation by Site / Customer:

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with any other person's use or enjoyment of the Site.

Breaching any applicable laws.

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Colors:

We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Modification of Terms & Conditions of Service:

Absaaz and Company may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Governing Law and Jurisdiction:

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Hyderabad shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed Absaaz and Company  and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Hyderabad. The High Court of judicature at Hyderabad alone shall have the jurisdiction and the Laws of India shall apply.

Indemnity:

You agree to defend, indemnify and hold harmless Absaaz and Company , its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability Absaaz and Company or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination:

This User Agreement is effective unless and until terminated by either you Absaaz and Company . You may terminate this User Agreement at any time, provided that you discontinue any further use of this SiteAbsaaz and Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability Absaaz and Company . Upon any termination of the User Agreement by either you or Absaaz and Company , you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Absaaz and Company right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Please note that your access and use of this website and all/any dispute that may arise from it is subject to the laws of the country (India) and/or the relevant regulatory/governing authorities.

TERMS AND CONDITIONS APPLICABLE ON GIFT CARDS

  1. Sookmarket Gift Cards ('GCs') are issued by Absaaz and Company Pvt. Ltd. which is a private limited company incorporated under the laws of India.
  2. The Gift Cards can be redeemed online against Sellers listed on www.sookmarket.com. TERMS AND CONDITIONS APPLICABLE ON GIFT CARDS
  3. Gift Cards can be purchased on www.sookmarket.com using the following payment modes only - Credit Card, Debit Card and Net Banking.
  4. Gift Cards can be redeemed by applying gift card number received through e-mail from www.sookmarket.com
  5. Gift Cards cannot be used to purchase other Gift Cards.
  6. Orders placed using Gift Card(s) cannot be cancelled at a later point in time.
  7. If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
  8. If the order value is less than the amount of the Gift Card, the outstanding balance (after deduction of order value) will reflect under the same Gift Card and can be used for subsequent transactions.
  9. Gift Cards will expire after 6 months from the date of issue and any corresponding unused balance shall be forfeited thereafter.
  10. Gift Cards cannot be redeemed for Cash or Credit.
  11. You are solely responsible for the safety and security of the Gift Cards. Soookmarket.com/Absaaz and Company Pvt.Ltd. are not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission.
  12. Once the GC has been sent to you, you are bound to protect the GC number as confidential. In the event of any misuse of GC due to loss of any such confidential details due to the fault of the purchaser, sookmarket.com/ Absaaz and Company Pvt. Ltd shall not be responsible for the same and no refund can be issued.
  13. You can combine a maximum of 15 Gift Cards in a single order at the time of checkout. In case you wish to redeem more number of GCs  you can create one more  order and apply.
  14. sookmarket.com/Absaaz and Company Pvt. Ltd assume no responsibility for the products purchased using the Gift Cards and any liability thereof is expressly disclaimed.
  15. Validity of Gift Cards cannot be extended, new Gift Cards cannot be provided against the expired/unused Gift Cards.
  16. sookmarket.com/Absaaz and Company Pvt. Ltd reserves the right to cancel the GCs if the same have been found to be purchased with fraudulent means. In such cases, the funds shall be credited back to the same source from where these were received.
  17. In the event the beneficiary/Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/insufficient, sookmarket.com/Absaaz and Company Pvt. Ltd retaining the right to cancel the Gift Card issued.
  18. You agree and understand that Gift Cards are a pre-paid payment Instrument subjected to regulations by RBI Under the RBI guidelines, sookmarket.com/Absaaz and Company Pvt. Ltd may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities sookmarket.com/Absaaz and Company Pvt. Ltd may contact the purchaser/redeemer of the GC for any such information.
  19. There is no fee or other charges associated with Gift Card purchase.
  20. Gift Cards cannot be reloaded or resold.

 

Note: Health benefits of each product shown in sookmarket.com is not intended to provide medical advice, diagnosis or treatment. The benefits given sookmarket.com is for people enjoying normal health conditions.  People with serious illness and chronic diseases can consult your doctor before starting consumption on regular basis.

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